ÿþ<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN"> <html> <head> <title>Lavasoft Support Center</title> <meta name="generator" content="Help &amp; Manual" /> <meta name="keywords" content="" /> <meta http-equiv="Content-Type" content="text/html; charset=ISO-8859-1" /> <meta http-equiv="Content-Style-Type" content="text/css" /> <link type="text/css" href="default.css" rel="stylesheet" /> </head> <body style="margin: 0px 0px 0px 0px; background: #FFFFFF;"> <CET_ADSENSEH> <script type="text/javascript"><!-- google_ad_client = "pub-5291624188982543"; /* 728x90, A>740=> 04.02.08 */ google_ad_slot = "9704471239"; google_ad_width = 728; google_ad_height = 90; //--> </script> <script type="text/javascript" src="http://pagead2.googlesyndication.com/pagead/show_ads.js"> </script> </CET_ADSENSEH> <CET_HEADER> <table width="100%" border="0"> <tr> <td width="220"><a href="http://www.chmlib.com"><img src="http://www.chmlib.com/chmlib_logo.gif" alt="CHMlib Logo" width="220" height="93" border="0"></a></td> <td width="240"><div align="center"><span class="style6"><B><a href="http://www.chmlib.com">Free Online Library Of Help Files</a></B><a href="http://www.chmlib.com"><B>.<br> Read help files in convenient way.</B></a></span></div></td><td ><a href="http://www.projetex.com/">Leading Translation Management System for Translation Agencies</a>, <a href="http://www.to3000.com/">Top Translation Management Software for Freelance Translators</a>, <a href="http://www.exactspent.com/">Time Tracking Software</a>, <a href="http://www.anycount.com/">Word Count, Character Count and Line Count Software</a>, <a href="http://www.catcount.com/">Computer Assisted Translation Tool for Easy Word Count</a>, <a href="http://www.clipcount.com/">Clipboard Character Count Software</a>, <a href="http://www.anymem.com/">User-Friendly Translation Memory Software</a>, <a href="http://www.anylexic.com/">Terminology Management Software</a>, <a href="http://www.anylexic.com/Terminology-Management-Software-Server-Features.html">Terminology Management Server</a>, <a href="http://www.winlexic.com/">Microsoft Glossary Software</a>, <a href="http://www.acrolexic.com/">Dictionary of Acronyms</a>, <a href="http://www.langmates.com/">Social Network for Translators and Translation Agencies</a>, <a href="http://www.acronymia.com/">Acronyms and Abbreviations Search Engine</a>, <a href="http://www.translation3000.com/Translation/Russian_Translation.html">Russian Translation Lab</a>, <a href="http://www.translation3000.com/Translation/Ukrainian_Translation.html">Ukrainian Translation Lab</a>.</td></tr></td> </tr> </table> <table width="100%" border="0"> <tr> <td colspan="2" bgcolor="#0099FF"><div align="right" class="style1"> <div align="center"><font color="#FFFFFF">You are reading help file online using chmlib.com</font></div> </div></td> </tr> </table> </CET_HEADER> <table width="100%" border="0" cellspacing="0" cellpadding="0" style="padding: 0px 5px 0px 5px; margin-bottom: 20px; background: url('bggrad.gif');"> <tr valign="middle"> <td align="left"><img src="manualheaderw.png" /> </td> <td align="right"> <span style="font-size: 9pt"> <a href="uninstall_ad_aware_2007.htm"><img src="navback.png" border="0"></a> <a href="what_is_ad_aware_20072.htm"><img src="navtop.png" border="0"></a> <a href="scanning2.htm"><img src="navfwd.png" border="0"></a> </span> </td> </tr> </table> <!--<hr style="border: 0px; height: 1px; color: #FF0000; text-align:center; margin-bottom:5px; padding-top: 0px;" width="99%" />--> <div style="background: #FFFFFF; margin-left: 5px;"><p class="p_Heading1"><span class="f_Heading1">Lavasoft Support Center</span></p> </div> <!-- Placeholder for topic body. --> <table width="100%" border="0" cellspacing="0" cellpadding="5"><tr valign="top"><td align="left"> <p><span style="color: #000000;">Under the </span><span style="color: #0000ff; text-decoration: underline;"><a href="http://www.lavasoft.com/support/supportcenter/index.php" target="_blank" class="weblink">Support</a></span><span style="color: #000000;"> menu tab at www.lavasoft.com, you can access the FAQs, the Support Forums, and the Support Center. Access to the Support Center is only available to customers who have purchased Ad-Aware 2007 Plus, Ad-Aware 2007 Pro and Ad-Aware SE Enterprise.</span></p> <p><span style="color: #000000;">&nbsp;</span></p> <p><span style="font-weight: bold; color: #000000;">FAQs</span></p> <p><span style="color: #000000;">The </span><span style="color: #000000;"><a href="http://www.lavasoft.com/support/faqs.php" target="_blank" class="weblink">FAQs</a></span><span style="color: #000000;"> provide you with answers to some of the most frequently asked questions about Lavasoft products. For your convenience, we have sorted the Frequently Asked Questions (FAQs) by topic to include technical, sales, and reseller sections.</span></p> <p><span style="color: #000000;">&nbsp;</span></p> <p><span style="font-weight: bold; color: #000000;">Support Forums</span></p> <p><span style="color: #000000;">In the Lavasoft Support Forums, at </span><span style="color: #000000;"><a href="http://www.lavasoftsupport.com" target="_blank" class="weblink">www.lavasoftsupport.com</a></span><span style="color: #000000;">, you will find useful information about our products, browse solutions to problems, and post questions to be answered by Lavasoft staff, experienced professionals and knowledgeable Ad-Aware users.</span></p> <p><span style="color: #000000;">&nbsp;</span></p> <p><span style="font-weight: bold; color: #000000;">Support Center</span></p> <p><span style="color: #000000;">Your purchase of Ad-Aware 2007 provides you with unlimited access to Lavasoft</span><span style="color: #000000;">&#8217;</span><span style="color: #000000;">s </span><span style="color: #000000;"><a href="http://www.lavasoft.com/support/supportcenter/" target="_blank" class="weblink">Support Center</a></span><span style="color: #000000;">. By logging into the Support Center, you have easy access to your user information (your license and personal information), the Customer E-Store (ordering instructions, version update information, etc.) product resources (product downloads and manuals) and support (technical and sales support).</span></p> <p style="margin: 0px 0px 0px 87px;"><span style="color: #000000;">&nbsp;</span></p> <p><span style="color: #000000;">Through the Support Center, you can contact the Lavasoft Support Center staff by e-mail. After logging in to the Support Center, send in a Technical Support or Sales Support inquiry.</span></p> <p><span style="color: #000000;">&nbsp;</span></p> <p><span style="color: #000000;">We provide large corporations and Enterprise customers with Point of Contact (POC) support. Service Level Agreements (SLA</span><span style="color: #000000;">&#8217;</span><span style="color: #000000;">s) are also available upon request.</span></p> </td></tr></table> <hr style="border: 0px; height: 1px; color: #FF0000; text-align:center;" width="99%" /> <p style="text-align: center; margin-bottom: 4px;"><img src="ls-logo100.png" /></p> <p style="text-align: center; font: 9px Arial;">&copy; 2007 Lavasoft AB</p> <CET_ADSENSEF> <script type="text/javascript"><!-- google_ad_client = "pub-5291624188982543"; /* 728x90, A>740=> 04.02.08 */ google_ad_slot = "9704471239"; google_ad_width = 728; google_ad_height = 90; //--> </script> <script type="text/javascript" src="http://pagead2.googlesyndication.com/pagead/show_ads.js"> </script> </CET_ADSENSEF> <CET_FOOTER> <table width="100%" border="0"> <tr> <td colspan="2" bgcolor="#0099FF"><div align="right" class="style1"> <div align="center"><font color="#FFFFFF">You are reading help file online using chmlib.com</font></div> </div></td> </tr> </table> <hr align="left" width="650"><BR> If you want your help file to be removed or added please send e-mail to chmlibcom@gmail.com </CET_FOOTER> </body> </html>