ÿþ<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"> <html xmlns="http://www.w3.org/1999/xhtml" xml:lang="en" lang="en"> <head> <meta http-equiv="Content-Type" content="text/html; charset=ISO-8859-1" /> <meta http-equiv="Content-Style-Type" content="text/css" /> <meta name="GENERATOR" content="Quadralay WebWorks Publisher 2003 for FrameMaker 8.0.8.2296" /> <meta name="TEMPLATEBASE" content="Frame2CHM-WW2003" /> <meta name="LASTUPDATED" content="07/21/06 07:53:17" /> <title>Technical Support and Education Resources</title> <link rel="StyleSheet" href="document.css" type="text/css" /> <link rel="StyleSheet" href="catalog.css" type="text/css" /> <script type="text/javascript" language="JavaScript1.2" src="scripts/expand.js"></script> <script type="text/javascript" language="JavaScript1.2" src="scripts/seealso.js"></script> <script type="text/javascript" language="JavaScript1.2" src="data/popups.js"></script> <script type="text/javascript" language="JavaScript1.2" src="scripts/popup.js"></script> <script type="text/javascript" language="JavaScript1.2" src="scripts/page.js"></script> <script type="text/javascript" language="JavaScript1.2"> <!-- function WWNoOp() {} function WWNoValue() { return ""; 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margin-left: 0pt; margin-right: 0pt; margin-top: 14pt; text-align: left; text-indent: 0pt" class="phed1"> <title>Technical Support and Education Resources</title> <h3>Technical Support and Education Resources</h3> </div> <a name="wp944219"> </a><div style="margin-bottom: 6pt; margin-right: 0pt; margin-top: 6pt; text-align: left" class="pgenText"> The following sections describe the technical support resources available to you: </div> <a name="wp944237"> </a><div style="margin-bottom: 6pt; margin-left: 0pt; margin-right: 0pt; margin-top: 14pt; text-align: left; text-indent: 0pt" class="phed2"> <title>Technical Support and Education Resources</title> <h4>Self-Service Support</h4> </div> <a name="wp944238"> </a><div style="margin-bottom: 6pt; margin-right: 0pt; margin-top: 6pt; text-align: left" class="pgenText"> Use the VMware Technology Network for self-help tools and technical information: </div> <a name="wp944240"> </a><div style="margin-bottom: 6pt; margin-right: 0pt; margin-top: 6pt; text-align: left" class="plistBullet"> <table><tr><td valign="top">&#8226;</td> <td width="8">&#160;</td> <td>Product Information - <span class="cWebJump"><a href="http://www.vmware.com/products/" target="_window">http://www.vmware.com/products/</a></span></td> </tr></table> </div> <a name="wp944242"> </a><div style="margin-bottom: 6pt; margin-right: 0pt; margin-top: 6pt; text-align: left" class="plistBullet"> <table><tr><td valign="top">&#8226;</td> <td width="8">&#160;</td> <td>Technology Information - <span class="cWebJump"><a href="http://www.vmware.com/vcommunity/technology" target="_window">http://www.vmware.com/vcommunity/technology</a></span></td> </tr></table> </div> <a name="wp944244"> </a><div style="margin-bottom: 6pt; margin-right: 0pt; margin-top: 6pt; text-align: left" class="plistBullet"> <table><tr><td valign="top">&#8226;</td> <td width="8">&#160;</td> <td>Documentation - <span class="cWebJump"><a href="http://www.vmware.com/support/pubs" target="_window">http://www.vmware.com/support/pubs</a></span></td> </tr></table> </div> <a name="wp944247"> </a><div style="margin-bottom: 6pt; margin-right: 0pt; margin-top: 6pt; text-align: left" class="plistBullet"> <table><tr><td valign="top">&#8226;</td> <td width="8">&#160;</td> <td>Knowledge Base - <span class="cWebJump"><a href="http://www.vmware.com/support/kb" target="_window">http://www.vmware.com/support/kb</a></span></td> </tr></table> </div> <a name="wp944250"> </a><div style="margin-bottom: 6pt; margin-right: 0pt; margin-top: 6pt; text-align: left" class="plistBullet"> <table><tr><td valign="top">&#8226;</td> <td width="8">&#160;</td> <td>Discussion Forums - <span class="cWebJump"><a href="http://www.vmware.com/community" target="_window">http://www.vmware.com/community</a></span></td> </tr></table> </div> <a name="wp944253"> </a><div style="margin-bottom: 6pt; margin-right: 0pt; margin-top: 6pt; text-align: left" class="plistBullet"> <table><tr><td valign="top">&#8226;</td> <td width="8">&#160;</td> <td>User Groups - <span class="cWebJump"><a href="http://www.vmware.com/vcommunity/usergroups.html" target="_window">http://www.vmware.com/vcommunity/usergroups.html</a></span></td> </tr></table> </div> <a name="wp944255"> </a><div style="margin-bottom: 6pt; margin-right: 0pt; margin-top: 6pt; text-align: left" class="pgenText"> For more information about the VMware Technology Network, go to <span class="cWebJump"><a href="http://www.vmware.com/vcommunity" target="_window">http://www.vmtn.net</a></span>. </div> <a name="wp944257"> </a><div style="margin-bottom: 6pt; margin-left: 0pt; margin-right: 0pt; margin-top: 14pt; text-align: left; text-indent: 0pt" class="phed2"> <title>Technical Support and Education Resources</title> <h4>Online and Telephone Support</h4> </div> <a name="wp944258"> </a><div style="margin-bottom: 6pt; margin-right: 0pt; margin-top: 6pt; text-align: left" class="pgenText"> Use online support to submit technical support requests, view your product and contract information, and register your products. Go to <span class="cWebJump"><a href="http://www.vmware.com/support" target="_window">http://www.vmware.com/support</a></span>. </div> <a name="wp944260"> </a><div style="margin-bottom: 6pt; margin-right: 0pt; margin-top: 6pt; text-align: left" class="pgenText"> Customers with appropriate support contracts should use telephone support for the fastest response on priority 1 issues. Go to <span class="cWebJump"><a href="http://www.vmware.com/support/phone_support.html" target="_window">http://www.vmware.com/support/phone_support.html</a></span>. </div> <a name="wp944263"> </a><div style="margin-bottom: 6pt; margin-left: 0pt; margin-right: 0pt; margin-top: 14pt; text-align: left; text-indent: 0pt" class="phed2"> <title>Technical Support and Education Resources</title> <h4>Support Offerings</h4> </div> <a name="wp944264"> </a><div style="margin-bottom: 6pt; margin-right: 0pt; margin-top: 6pt; text-align: left" class="pgenText"> Find out how VMware&#39;s support offerings can help you meet your business needs. Go to <span class="cWebJump"><a href="http://www.vmware.com/support/services" target="_window">http://www.vmware.com/support/services</a></span>. </div> <a name="wp944268"> </a><div style="margin-bottom: 6pt; margin-left: 0pt; margin-right: 0pt; margin-top: 14pt; text-align: left; text-indent: 0pt" class="phed2"> <title>Technical Support and Education Resources</title> <h4>VMware Education Services</h4> </div> <a name="wp944269"> </a><div style="margin-bottom: 6pt; margin-right: 0pt; margin-top: 6pt; text-align: left" class="pgenText"> VMware courses offer extensive hands-on labs, case study examples, and course materials designed to be used as on-the-job reference tools. For more information about VMware Education Services, go to <span class="cWebJump"><a href="http://mylearn1.vmware.com/mgrreg/index.cfm" target="_window"> http://mylearn1.vmware.com/mgrreg/index.cfm</a></span>. </div> </blockquote> <script type="text/javascript" language="JavaScript1.2"> <!-- document.write(VarHTMLHelp.fPopupDivTag()); // --> </script> <CET_ADSENSEF> <script type="text/javascript"><!-- google_ad_client = "pub-5291624188982543"; /* 728x90, A>740=> 04.02.08 */ google_ad_slot = "9704471239"; google_ad_width = 728; google_ad_height = 90; //--> </script> <script type="text/javascript" src="http://pagead2.googlesyndication.com/pagead/show_ads.js"> </script> </CET_ADSENSEF> <CET_FOOTER> <table width="100%" border="0"> <tr> <td colspan="2" bgcolor="#0099FF"><div align="right" class="style1"> <div align="center"><font color="#FFFFFF">You are reading help file online using chmlib.com</font></div> </div></td> </tr> </table> <hr align="left" width="650"><BR> If you want your help file to be removed or added please send e-mail to chmlibcom@gmail.com </CET_FOOTER> </body> </html>